L&D Manager

your missions

• Design and implement training and assessment programs to develop product expertise, service, sales and clienteling, and improve Boutique’s efficiency.
• Identify training and development needs within the organisation and design training strategies aligned with business objectives based on the strategic plan.
• Lead motivational and leadership programs for office and boutique teams.
• Assess and recommend internal or external learning resources to support development plans.
• As a trainer, lead sessions in line with Maison Cartier's expectations.
• Elaborating and implementing a training plan consistent with theMaison’s strategic plan and HR cycle.
• Managing and monitoring budget
• Organize and coordinate pilot projects: participate in meetings with European markets, take part in content creation and L&D initiatives.
• Monitor and analyze key performance indicators (KPIs).
• Guaranteeing a blended training strategy (digital, face-to-face) to ensure effective deployment.
• Carrying out comparative analyses of the competition and trends in learning.

Your PROFILe

• Having a minimum of 7 years' professional experience, ideally in a retail or luxury segment, and you have worked in an international context.
• Experienced in an L&D and/or HR development and/or Retail department.
• Having a good knowledge of digital trends, the transformation of information technologies and their impact on the company, culture and management.
• Autonomous, proactive and agile, with a pragmatic approach. You have proven project management skills.
• Fluent in English any additional language is a plus