Retail Training Content Manager (M/F)

your Missions

• Support on product content training projects (e.g. training toolkits, masterdecks, fact-sheets, Train-The-Trainers) in partnership with International Retail Training Manager and Product Team
• Create and update online modules in Learning App in partnership with Digital Learning Manager
• Create tutorials and digital training tool in partnership with Connected Watch Team
• Consolidate product training calendar and update markets’ training managers
• Arrange learning video shooting recording, align content with Product team
• Answer product related enquiries by markets
• Support the implementation of WW Training Program and events (Retail Watchmaking Certification / Haute-Horlogerie Ambassador Community / Connected Watch Community animations, Train-The-Trainer Sessions )
• Handle the logistics and prepare materials for training events
• Conduct product benchmark analysis on our competitors if required
• Follow-up on the post-evaluation of the projects and market-level roll out of training programs
• Analyzing feedback and produce reports on the training outcomes
• Manage, create and follow-up of purchase orders related to training activities, ensuring alignment with internal processes and timely validation

your profile

• Fluent in French and English. Master the watchmaking voculabulary in both FR & ENG.
• Problem-solving mindset.
• Good communication, interpersonal and collaborations skills - to work with a global team of 27 people with different cultural background
• Very good PowerPoint knowledge